1. Overall were you satisfied with the screening?
Yes No Other
If you answered No/Other, please specify:
2. Do you consider our service good value for money?
Yes No Other
If you answered No/Other, please specify:
3. Were the timelines of the service satisfactory for you?
Yes No Other
If not, what would be an acceptable turnaround time for you?:
4. Did you receive the support you have expected throughout the project?
Yes No Other
If you answered No/Other, please specify:
5. Did SOLVO's proposal/plan deliver all the information you needed to make your decision?
Yes No Other
If you answered No/Other, please indicate what did you missed:
6. The scientific information provided in the proposal/plan explaining the background of SOLVO's technology was
Too detailed Just right Too little Not enough Other
If you answered Other, please specify:
7. Was the turnaround time from placing the inquiry to receiving the proposal acceptable?
Yes No Other
If you answered No/Other, please specify:
8. How would you rate the report?
Very good Good
Average
Poor
Very bad
9. Did you find the presentation of results straightforward?
Yes No Other
If you answered No/Other, please specify:
10. Are there any unnecessary parts of the report that should be omitted?
Yes No Other
If you answered Yes/Other, please specify:
11. Do you think there is any additional information we should include in the report?
Yes No Other
If you answered Yes/Other, please specify:
12. What is your intended use of the results?
Build up a database Regulatory purposes
Ranking of compounds
Solve problematic questions
Other
If you answered Other, please specify:
13. If you had a contract research service in the past performed by a competitor/CRO company how would you rate SOLVO's service compared to theirs?
Much better Better
Similar
Worse
Significantly worse
14. Do you correlate the results obtained from our assays to other in-vitro or in-vivo assays (Sandwich cultures; monolayers; in-vivo animal tests etc.)?
Yes No
If you answered Yes, please specify:
15. In which phase along the drug discovery and development pipeline you applied SOLVO's services?
Please specify:
16. Are you planning to reorder contract research service from SOLVO?
Yes No Other
If you answered No/Other, please specify: